NDeX’s processing staff is organized around a team concept, working under the supervision and guidance of one of the most experienced default processing management teams in the nation. Our unique team approach allows us to treat your clients like our own while delivering impeccable service.  


The NDeX approach empowers our teams to be:

Understanding of clients and responsive to relationships while treating each client as an individual. Client or processed-based. Small and nimble in nature to focus on each client. Capable of handling a variety of tasks. Time frame driven. Providers of multiple chains of communications. Accessible and accurate.

Our processing teams are further backed by:

Outstanding training and continuing education, including strict adherence to anti-discrimination and consumer protection standards, as well as confidentiality and security in handling sensitive business information. “Best of class” automated case management, data retrieval, reporting and information security systems. Rigorous internal quality checks and ongoing process review. A spirit of innovation, customer service and motivation to excel.